Privacy Policy
Last updated: August 13, 2026
This Privacy Policy explains how HONGKONG LONGCENT ENTERPRISES LIMITED, operating as Vivifygrow, with an operations and fulfillment address at OFFICE 5, 8/F, MEGA CUBE, 8 WANG KWONG ROAD, KOWLOON BAY, KL, Hong Kong (“Vivifygrow,” “we,” “us,” or “our”), collects, uses, discloses, and safeguards personal information when you visit or make a purchase through vivifygrow.com, contact us, or otherwise interact with our services.
Personal Information We Collect
Depending on how you interact with us, we may collect information such as your name, email address, telephone number, billing and shipping address, order details, communications with us, device and browser information, and information generated through your use of our website. Payment information is processed through our payment providers; we do not intentionally collect more payment-card information than is necessary for the transaction.
How We Use Personal Information
We may use personal information to operate and improve our store; process and fulfill orders; arrange delivery; communicate about orders, returns, and customer support; prevent fraud or misuse; maintain security; comply with legal obligations; and, where permitted or with the appropriate consent, send marketing communications.
How We Share Personal Information
We may share personal information with service providers that help us operate our store and fulfill orders, including our ecommerce platform, payment processors, shipping and logistics providers, communications providers, analytics providers, and professional advisers. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transaction such as a merger, acquisition, or asset sale.
International Processing
Vivifygrow is operated by HONGKONG LONGCENT ENTERPRISES LIMITED and serves customers in the United States, Canada, and Australia. Your personal information may be processed or stored in China and in other locations where our service providers operate. Those locations may have privacy laws that differ from those in your place of residence.
Cookies and Similar Technologies
Our website and service providers may use cookies, pixels, and similar technologies to support essential site functions, remember preferences, understand site performance, and help measure marketing activity. You can manage certain cookies through your browser settings. Disabling some cookies may affect site functionality.
Managing Cookie Preferences
When you first visit Vivifygrow, you can choose whether to allow non-essential preference, analytics, and marketing cookies. Essential cookies remain active because they are needed for core storefront and checkout functions. You can accept all cookies, reject non-essential cookies, or select individual categories in the cookie panel.
You can change a previous choice at any time by selecting Cookie preferences in the footer. Your choice is recorded through Shopify’s customer privacy controls. You can also manage cookies through your browser settings, although disabling certain cookies may affect site functionality.
Marketing Choices
You may opt out of marketing emails by using the unsubscribe link in a marketing message or by contacting support@vivifygrow.com. Opting out of marketing will not stop us from sending transactional communications about an order or account-related matter.
Access, Correction, and Privacy Questions
Subject to applicable law, you may ask to access, correct, or delete personal information we hold about you, or ask a privacy question, by emailing support@vivifygrow.com. We may need to verify your identity before acting on a request.
Retention and Security
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to fulfill orders, provide support, meet legal obligations, resolve disputes, and enforce agreements. We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No transmission or storage system is completely secure.
Children
Our services are not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date above.
Contact Us
For privacy questions or requests, contact us at support@vivifygrow.com.
Data controller: HONGKONG LONGCENT ENTERPRISES LIMITED
Business contact address: OFFICE 5, 8/F, MEGA CUBE, 8 WANG KWONG ROAD, KOWLOON BAY, KL, Hong Kong
Telephone: +852 4737 8928